CHECK-IN, CHECK-OUT & EXTRA:

  • Check-in is possible from 2pm to 7pm;
  • Upon request, you can check in after the scheduled time, but arrivals after 7pm have an extra charge of 20€ until midnight. For every hour after midnight we add € 5;
  • On the day of departure check-out is before 12pm;
  • We do not store luggage after the check-out. Suitcases can be left at the luggage drop off in Venezia Santa Lucia railway station (6am-11pm; 6€ x 5h);
  • Pets are allowed in our apartments, but they are not allowed to get on beds, armchairs or sofas. As next occupants may be allergic to cats or dogs, a surcharge of € 10 will be required for final cleaning;
  • The initial cleaning for the apartments has to be paid extra and correspond to 30€ for the one bedroom apartments and 40€ for the two-bedrooms apartment;
  • Guests are provided with all the necessary keys, so they can come in and out to their liking. If you lose the keys, you will be charged with the cost to replace them.

HOUSE RULES:

  • Do not make too much noise. Be respectful of the quiet time: 1 pm-3 pm/10 pm-8 am;
  • Do not walk in the house with shoes that can ruin the parquet or disturb the neighbours of the floor below;
  • Do not smoke in your room or inside the apartment. Smoking is possible on the balcony and on the terrace;
  • It is not permitted, for safety reasons, to allow people who are not guests of the structure within apartment at any time;
  • Do not use open flames inside of the apartments;
  • If the weather forecast says it is going to rain, please close the windows before going out to prevent the room from flooding;
  • Do not put the wet towels on the furniture, but hang them on the dedicated hooks in the bathroom;
  • Please wash all the dishes before check-out;
  • Please recycle (it is required by law in the Metropolitan city of Venice) and throw away all the garbage before check-out;
  • The floor is very susceptible to water: if you spill water, please dry it immediately;
  • Please DO NOT DEEP-FRY or cook smelly food. When you cook, open the windows and close the bedrooms’ doors;
  • Do not leave your pet unattended in the apartment;
  • Do not throw ANYTHING in the toilet or in the kitchen sink  other than toilet paper: we use the “Sanitrit” system that can get easily clogged. It cost hundred of euros to repair and  the price will be charged to the guest.